FREQUENTLY ASKED QUESTIONS

1What types of files do you require/accept?
Many of our customers prefer to transmit files electronically to ensure accuracy and convenience . Our machine shop uses CATIA V5 R19 and Mastercam V9 for file generation. CATIA V5 and Mastercam accepts many file formats, but here's a list of files our customers commonly provide:

CNC PROGRAMMING:
• SLDPRT & .SLDDRW formats (SolidWorks 3D model & 2D drawing)
• CATPART ( CATIA Part )
• CATPRODUCT ( CATIA Assy Format)
• MODEL ( CATIA V4 – V5 Format )
• STEP & .STP format (generic 3D model)
• SAT format (AutoCAD 3D model)
• PRT.# format (Pro/Engineer 3D part file)
• DRW format (Pro/Engineer drawing file)
• ASM format (Pro/Engineer assembly file)
• DXF format (generic 3D AutoCAD or 2D AutoCAD drawing with views)
• IGES & .IGS format (generic CAD format)
• STL format (standard 3D file for rapid prototyping only)
• ZIP format (compressed files containing any of the above formats)
2How can I submit my files?
Please login to our Customer Login with your email address and password, you will be able to attach a file to your project. If you do not have an account with us then please call us and will create an account for you.
3Why am not able to upload files?
The following types of files are allowed to upload for projects:
gif,jpg,jpeg,png,tiff,tif,zip,rar,pdf,doc,docx,txt,xls,csv,sldprt,slddrw,catpart,catproduct,model,step,stp,sat,prt,drw,asm,dxf,iges,igs,stl

The following types of files are allowed to upload for your profile picture:
jpg,jpeg,png